What does "Recently Returned" mean?

When an item is checked in, it will appear in Polaris with a status of "Recently Returned" for a brief period of time.  This is done to help staff identify items that have been checked in, but may not have been shelved yet.  Although the status displays as "Recently Returned," the items will act similar to an item with the status "Available."

The shelving status "Recently Returned" will display in the public catalog, lists of linked item records, in the Find Tool, and in item record sets.  The shelving status does not display in the item record itself.

How long does an item say Recently Returned?

The length of time that an item will display "Recently Returned" depends on the item's Assigned Branch and Material Type. Each library can configure the length of time the item displays this status for each Material Type in the system.  For most material types, libraries have selected:

To make changes to the Recently Returned length for your library, please submit a Pinnacle help ticket.

The shelving status period is calculated based on the hours that the library is open. For example, if the shelving status period is set for 24 hours, the Recently Returned status remains in effect for 24 open hours after the item is checked in (not 24 continuous hours). Days closed are also taken into account.

Other Factors that Can Modify the Expiration Time

• If the item is checked in 3 hours before closing time, the shelving status expiration is calculated at the beginning of the next open day.
• Each time an item is checked in, the expiration clock is reset.  If the same item is checked in multiple times, the duration resets each time.